VPN Client: Installing the VPN Access Software

After the CommCell administrator preconfigures the computers that you plan to use as VPN Clients, you can install the VPN Access software using one of the following methods:

• By running the laptop package provided by the administrator (for laptop users)

• By running the installation package that was created from the Download Manager application

• By using the CommCell Console

Exception: 32-bit Windows computers that have the File System Core package installed do not require the VPN software. The File System Core provides the VPN functionality for 32-bit computers.

Before You Begin

• If you plan to use the installation package that was created from the Download Manager, verify that the package includes the VPN Access software. If missing, create a new installation package and include the software. For instructions, see Downloading Software for Windows Computers Using the Download Manager.

• If the computer is not an existing client in your CommCell environment, the File System Core package is automatically installed along with the VPN software. To gather the information required for the File System Core package installation, seePreinstallation Checklist for the Windows File System Agent.

Procedure

Choose one of the following methods to install the software:

• If you received a laptop package, double-click the .exe file and follow the installation prompts.

• If you want to install the VPN software on a single computer, use the installation package that was created from the Download Manager.

  1. Log on to the client computer as an Administrator or as a member of the Administrator group on that computer.

  2. Run Setup.exe from the installation package.

     The installation wizard opens.

  3. On the welcome page, select the I Agree check box and proceed to the next page.

  4. On the Choose the Installation Type page, click Install packages on this computer and proceed to the next page.

  5. On the Select Packages page, click the Tools tab, select the VPN Access check box, and then proceed to the next page.

  6. Follow the instructions in the installation wizard.

• If you want to install the VPN software on multiple computers, use the CommCell Console.

  1. From the CommCell Console ribbon, on the Tools tab, click Add/Remove Software > Install Software.

     The Install Wizard opens. Follow the instructions in the installation wizard.

  2. When you reach the Select Package(s) to Install page, go to the Tools node, select the VPN Access check box, and then click Next.

     Continue to follow the instructions in the wizard.

What to Do Next

1. Restart the computer (or computers) where the VPN software was installed.

2. Before you can access private resources, you must log on to the VPN service to activate VPN connections. For instructions, see Logging On.