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Teams

You can use the Commvault software to back up and restore Microsoft Teams.

What Is Backed Up and What Can Be Restored

Teams Items

Type of Items

Backups You Can Perform

Restores You Can Perform

Teams

  • Private teams

  • Public teams

  • Org-wide teams

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Microsoft 365 physical clients are installed

Channels

  • Regular channels

  • Private channels

  • Shared channel

  • Posts

  • Tabs

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Microsoft 365 physical clients are installed

Tabs

  • Posts

  • Files

  • Websites

  • Word, Excel, PowerPoint, and PDF document libraries

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Microsoft 365 physical clients are installed

Posts

  • Conversations

  • Replies

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Microsoft 365 physical clients are installed

Channel files

Files

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Microsoft 365 physical clients are installed

OneNote files

Files

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Microsoft 365 physical clients are installed

SharePoint additional drives and folders

  • Default Document Library

  • Additional Libraries (user created)

  • Teams Wiki Data

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Office 365 physical clients are installed

Planner

  • Planner Tab (Plan)

  • Bucket

  • Task

Important

  • Planner data is protected only if it is associated with Teams as a tab.

  • Task items are protected only if they are associated with a Bucket.

  • The Planner API in Microsoft Graph supports only basic plans. Premium plans and tasks are not accessible through this API.

Forever incremental backups

  • The current location (in place)

  • A different team on a different channel (out of place)

  • A file location where Office 365 physical clients are installed

Important

Microsoft Purview labels associated with supported content are backed up and retained during restores.

What Is Not Backed Up

  • Data from SharePoint folders other than the channel folder. You can back up documents only from the channel folder.

  • Wikis: Microsoft no longer supports wikis, so they cannot be backed up.

  • OneNote tab data will not be backed up. It will be protected using the SharePoint agent.

  • Data under the default Notes tab will not be backed up. It will be protected using the SharePoint agent.

What Cannot Be Restored

  • Posts or channels cannot be restored to a file location. You can restore only Teams uploaded files to a file location.

  • Wikis: Microsoft no longer supports wikis, so they cannot be restored.

  • OneNote tab data will not be restored. It will be protected using the SharePoint agent.

  • Data under the default Notes tab will not be restored. It will be protected using the SharePoint agent.

Considerations

  • For items to be backed up, each team must have at least one user that is assigned the owner role.

  • After restoring a custom tab, you must manually link the content of the tab to view it.

  • To resolve a 400 Bad Request error response when creating a channel, see KB article 84762.

Supported Regions

Region Description
Default Global Region The default global region for enterprise, Business Essentials, and academic Microsoft 365 tenants.
GCC Cloud Region For U.S. federal, state, local, and tribal governments, and contractors that process data on behalf of the U.S. government.
GCC High Cloud Region For the U.S. Department of Defense (DoD) and contractors that process DoD controlled unclassified information (CUI).

Authentication

Modern authentication is used to access data for backups and restores.

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