Windows File System - Upgrading the Operating System

You can upgrade the Windows file system.

Before You Begin

Identify the computers to be upgraded and what software is installed.
Ensure that you have all the information required for the Windows Install before uninstalling, installing, or upgrading any software.

From the CommCell Console, on the client being upgraded, kill all jobs that are running, waiting, pending, or stopped.

For more information, see Killing a Job.
From the CommCell Console, right-click the client and then select Properties.
On the Activity Control tab, clear the Enable Backup and Enable Restore check boxes, and then click OK.
If required, uninstall the Windows File System agent.
Important
- Do not delete the client’s agent icon in the CommCell Console. If you do, the associated backup data and history will be lost.
- Note that this step is not necessary if you are completely replacing your operating system with a clean install. Do this only if you are upgrading your operating system.
Upgrade, or install the new version of, the operating system.

Install any updates or service packs that may have been made available after the release of the Windows File System agent software.
Ensure that backups and restores are no longer disabled. If necessary, enable backups and restores from the Activity Control tab of the agent Properties dialog box.
It is recommended to run a full backup of the default subclient after performing an operating system upgrade to secure the new operating system data. Do not perform the following operations until a full backup has been run:
- Full system restore
- Synthetic full backup
After upgrading the Microsoft Windows operating system, do not browse the System State data that was backed up before the upgrade and perform an in-place restore to the upgraded computer.