MediaAgent - Upgrading the Operating System

You can upgrade the operating system on a MediaAgent.

Before You Begin

1. If you have a deduplication database (DDB) configured on the MediaAgent, perform a DDB backup job.

2. Stop all the jobs accessing the libraries configured in the MediaAgent or wait for the jobs to complete.

3. Disable the libraries connected to the MediaAgent.

4. Disable data protection and data recovery operations.

5. Stop the services of the MediaAgent. See Stopping a Service.

   Note

   If the MediaAgent hosts a deduplication database, ensure that the SIDB.exe and SIDB2.exe processes are not running on the MediaAgent computer after stopping the services.

6. Disable MediaAgent.

   Note

   If you have a disk library with local mount path, then copy the local mount path folder to an accessible location. For example, if you have mount path in C:\DiskLibrary, copy the entire folder including its contents and subfolders.

Procedure

1. Install the new operating system on the MediaAgent.

2. From the Process Manager window, start the services of the MediaAgent.

3. Enable MediaAgent.

4. Enable data protection and data recovery operations.

5. Enable the libraries connected to the MediaAgent.

Post-Upgrade Checks

• Verify the MediaAgent status. See Status of a MediaAgent.

• Run the CommCell Configuration Report to check the version of the MediaAgent. See CommCell Configuration Report.