If you do not want to use the Commvault hosted multi-tenant apps configured via express configuration (which is recommended), you can use the custom configuration option.
To register the Dynamics 365 app, you can use the configuration helper tool to automate the app registration on the Azure portal. If you prefer to manually register the app, see Manual Registration.
Procedure
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From the Command Center navigation pane, go to Service catalog.
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On the Dynamics 365 tile, click Configure.
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Start the D365 trial or continue to the configuration page:
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If you have never configured a Dynamics 365 app before, the Dynamics 365 configuration page appears.
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Click Start Trial.
The Configure Dynamics 365 message box appears. You must wait while the Commvault software activates the Commvault subscription, creates plans for D365 backups.
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When this process is complete, click Close.
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If you have configured a Dynamics 365 app before, the Dynamics 365 Trial message appears.
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Click Continue.
The Create Dynamics 365 App page appears.
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On the Region tab, from the Storage region list, select a region, and then click Next.
The Application tab appears.
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In the Name box, enter a name for the Dynamics 365 application.
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Select Custom configuration (Advanced).
You can download the toolkit for custom configuration. The toolkit contains a step-by-step guide (PDF) and a Custom configuration helper utility that you can use to configure an Azure app interactively. For more information, see Using the Configuration Helper Tool to Register an App for Dynamic 365.
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In the Azure app area,
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To add an existing credential, select the credential from the list.
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To add a new credential, click Create new
.The Add credential tool appears. The Account type, Vendor type, Authentication Type, Credential Vault, and Environment fields will be auto-populated.
Provide the below details and then click Save.
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Credential name: Provide a unique name for the credential.
For example: CompanyName_Dynamics_APP1.
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Application ID: Enter the Azure application ID.
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Tenant ID: Enter the Azure tenant ID.
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Application secret: Enter the Azure application secret.
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Certificate: Upload the Azure certificate (.cer file).
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Certificate: Provide the Azure certificate (.cer file) password.
For instructions about locating this information, see Create an Azure Certificate.
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Show endpoints: Click the toggle to edit the Authentication endpoint, Storage endpoint, and Resource Management endpoint.
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Description: Enter the description for the credentials.
For instructions about locating this information, see Create a Microsoft Entra application and service principal that can access resources in the Microsoft documentation.
Important
A Conditional Access Policy must be enabled for the selected or newly created Azure app. Without it, you won’t be able to add or create an Azure app. For more information, see Create a Conditional Access Policy for Dynamics 365 Azure Apps.
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Verify the following, and then select the check boxes:
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The Azure app is authorized from the Azure portal with all required permissions.
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The redirect URl of the Azure app is set to https://mNNN.metallic.io/adminconsole/processAzureAuthToken.do.
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Click Acquire delegated access token.
A Microsoft window displays all the permissions that are required to access the Azure app.
If your browser blocks the Microsoft window, allow access to the Microsoft window.
The user account that is used to acquire the token must be a global administrator, a Dynamics 365 administrator, or a member of all the Dynamics 365 environments in the organization. The global administrator user that is used to create the Azure app should not be deleted.
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At the bottom of the Microsoft window, click Add.
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On the Create Dynamics 365 app page, click Create.
The Summary tab appears.
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Click Close.