Deleting a Definition from a Case in Case Manager

You can delete a definition from an existing case. The change applies only to the subsequent data collection jobs and new email data that is generated in a case.

Procedure

  1. From the Command Center navigation pane, go to Data insights.

    The Data Insights page appears.

  2. Click Case manager.

    The Case manager page appears.

  3. In the Name column, click the case.

    The case page appears.

  4. In the Definitions table, select the check box for the definition, click the action button action_button, and then click Delete.

    A message prompts you to confirm the deletion.

  5. Click Yes.

Results

  • For Exchange archiving data and Exchange journaling data, the definition and the data in the case are deleted.

  • For file server and laptop data, the definition is deleted but the data in the case is not deleted.

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