The Exchange Mailbox Agent is a comprehensive solution that incorporates separate archiving and cleanup operations. You can archive mailbox messages to secondary storage. Administrators and end users can easily and quickly retrieve archived messages.
For the User Mailbox, cleanup operations create stubs on the production storage. The stubs point to the messages that were moved as part of the archiving and cleanup operations.
For the Journal Mailbox, cleanup jobs operations delete the contents of the journal mailbox from the Exchange server.
For the ContentStore Mailbox, cleanup operations delete the messages from the mailbox on the ContentStore Mailbox Server (SMTP).
Benefits
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Flexible server environment using one agent
You can use an on-premises or hosted server environment, or both, using a single agent.
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Improved throughput for Office 365 with Exchange
For Office 365 with Exchange environments, the Exchange Mailbox Agent uses Exchange Web Services (EWS) for archiving messages, which provides better throughput.
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Easy configuration
All data is associated with one Exchange Mailbox client, which makes it simple to scale your data protection system horizontally. As your business needs change, you can add or remove physical clients at any time without any disruption.
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User-level control
With the Exchange Mailbox Agent, content is managed at the user level, rather than at the subclient level. Users are contained within a single subclient where you can assign discrete Exchange policies at the user, database, and user group levels. Using a single subclient eliminates the need to manage load balancing across multiple subclients.
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Indexed data
Because metadata (From, To, Subject, receive time, size, and so on) is indexed, you can perform data retrieval quickly.
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Multistreaming
Multistreaming means that archiving, cleanup, and restore jobs can be run in parallel and this increases throughput. In addition, each job type can run in multiple streams.
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Previews without content indexing
Previews of messages are available for compliance searches and end-user searches whether or not you configure content indexing.
Key Features
The Exchange Mailbox application offers a broad set of features that provide administrators with more granular control over mailbox data protection.
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Key Features |
Support |
|---|---|
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Auto discovery: All mailbox types, User(Primary & Archive), Shared, Linked, Room & Equipment |
Supported |
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Auto Discover: All Users, AD groups & Mailbox Discovery |
Supported |
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Data archiving (backup) |
Supported |
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Data Cleanup (Stubbing, Deletion, Source Pruning) |
Supported |
|
Restore Emails, Calendars, Contacts, Tasks, Notes, Journals, as well as restoring entire mailbox to same mailbox, different mailbox, PST & Disk (MSG file) |
Supported |
|
Restore data from deleted mailboxes |
Supported |
|
Deleted item retention |
Supported |
|
Compliance and litigation requirements:Protect mailboxes that are placed In-Place Hold and Litigation Hold |
Supported |
|
Content Indexing |
Supported |
|
Mailbox-level Policies ( Archive, Cleanup, Retention, Content Indexing) |
Supported |
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Multiple Service accounts to overcome Exchange throttling |
Supported |
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Multiple Mailbox & Content Indexing access nodes for load balancing & High availability |
Supported |
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Multistreamed archive, cleanup & Content Indexing jobs |
Supported |
|
Compliance Search to search across all mailboxes |
Supported |
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On Demand Preview (Not required to save preview) |
Supported |
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End User Access (WebConsole & Outlook Add in ContentStore) |
Supported |
|
GDPR Compliance Solution |
Supported |
|
Erase Data |
Supported |
|
Microsoft Teams |
Support |
|---|---|
|
Deleted item retention |
Supported |
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Mailbox (Conversations & Calendar items) |
Supported |
|
Sharepoint (Files, Notes) |
Supported |
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Exchange Journal Mailbox |
Support |
|---|---|
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Envelope Journaling (Capture all metadata, such as BCC, point in time distribution list membership, journal report information) |
Supported |
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Data archiving (Journal messages backup) |
Supported |
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Data Cleanup (Journal messages deletion) |
Supported |
|
Restore Journal Emails to same mailbox, different mailbox, PST & Disk (MSG file) |
Supported |
|
Multiple Content Indexing access nodes for load balancing & High availability |
Supported |
|
Content Indexing |
Supported |
|
Multistreamed Content Indexing jobs |
Supported |
|
Compliance Search to search across all Journal Messages |
Supported |
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On Demand Preview (Not required to save preview) |
Supported |
|
End User Access ( End User Search & Outlook Add in ContentStore) |
Supported |
|
GDPR Compliance Solution |
Supported |
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Erase Data |
Supported |
|
Exchange ContentStore Mailbox |
Support |
|---|---|
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Scalable architecture, supports multiple SMTP servers for load balancing and high availability. |
Supported |
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Archive journal emails from on premise email platforms, such as Exchange Server, Lotus Domino. |
Supported |
|
Archive journal emails sent over SMTP from cloud-based email services, such as Office 365 and Google Mail. |
Supported |
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Envelope Journaling (Capture all metadata, such as BCC, point in time distribution list membership, journal report information) |
Supported |
|
Non-Envelope Journaling |
Supported |
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Data archiving (Journal messages backup) |
Supported |
|
Data Cleanup (Journal messages deletion) |
Supported |
|
Restore Journal Emails to PST & Disk (EML file) |
Supported |
|
Multiple Content Indexing access nodes for load balancing & High availability |
Supported |
|
Content Indexing |
Supported |
|
Multistreamed Content Indexing jobs |
Supported |
|
Compliance Search to search across all Journal Messages |
Supported |
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On Demand Preview (Not required to save preview) |
Supported |
|
End User Access (End User Search & Outlook Add in ContentStore) |
Supported |
|
Single SMTP contact avoids duplicate Journaled messages in any messaging environments (On premises /Online / Hybrid). |
Supported |
|
GDPR Compliance Solution |
Supported |
|
Erase Data |
Supported |