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Advanced Recover Data - OnePass for Hitachi NAS (BlueArc) and Isilon

Table of Contents

Stub Recovery Options

Recover Data Using CommCell Console

Using Multiple Streams to Restore Data

Using Multiple Nodes to Restore Data to CIFS Shares

Recover Stubs Using CommCell Console

Viewing Recovered Items List

Cross Platform Stub Restores and Recalls

Restoring ACLs

Listing Media

Scheduling a Recovery

Additional Restore Options

Stub Recovery Options

Copying Stubs without Triggering a Recall

When stubs are copied across drives or on mount points on the same drive it may trigger a stub recall. When copying stubs, UNC paths must be provided for Hitachi NAS (BlueArc) stubs. To copy stubs from one location to another without triggering a recall, follow the steps given below:

  1. Access the command prompt on the computer, where BlueArc File Archiver is installed.
  2. Navigate to the <File Archiver BlueArc >\Base> folder
  3. Run the GXHSMUtility utility.

    Usage: GXHSMUtility [-stubonly] <file_src> <file_dest>

Recover Data Using CommCell Console

Restoring Data

Use the following method to recover data and stubs. Deleted stubs that are not yet aged, can also be recovered by performing a Browse and Restore.

  1. From the CommCell Console, navigate to <Client> | NAS Client | File System.
  2. Right-click <BackupSet>, point to All Tasks and click Browse and Restore.
  3. Click View Content.
  4. Select the folder level under the backup set. Entire content will be automatically selected in the right pane.
  5. Click Recover All Selected.

  6. Select the name of the proxy computer from the Proxy Client list.
  7. Select Restore to same folder box or in the Specifydestination path boxtype the destination path orclick Browse to locate the desired destination.
  8. Click the Job Initiation tab.
  9. Select Immediate.
  10. Click OK.
  11. You can monitor the progress of the restore job in the Job Controller window of the CommCell Console.
  12. This will restore stubs in the specified destination.
  13. To restore data, navigate to the location the stubs are restored and perform a stub recovery.

Using Multiple Streams to Restore Data

By default, restore operation uses a single stream. For faster restore operations, you can configure the restore operation to use multiple streams, and you can define alternate data paths. For more information, see GridStor® (Alternate Data Paths) - Overview..

Notes:

  • You cannot use multiple streams for restore operations on clients with only File System Core package installed (Laptop Backup clients).
  • You cannot use multiple streams for restoring systems state backups.

Before You Begin

  • Verify that you have v11 Service Pack 6 or later installed on the source client computers and on the destination client computers.
  • Verify that the client computer whose data you want to restore was backed up using Indexing Version 2. For more information about Indexing Version 2, see Indexing Version 2: Overview.
  • For more information about general restore options, see Restore/Recover Options (General).
  • For more information about the Advanced Options, see Advanced Restore Options.

Procedure

  1. From the CommCell Console, expand Client Computers > client > File System > backup set.
  2. In the right pane, right-click a subclient, and then click Browse and Restore.

    The Browse and Restore Options dialog box appears.

  3. Click View Content.
  4. Select the data that you want to restore, and then click Recover All Selected.

    The Restore Options dialog box appears.

  5. On the General tab, complete the following steps:
    1. From the Destination Client list, select the destination client computer.
    2. In the Number of Streams box, enter the recommended number of data streams that you want to use for the restore operation.

      Notes:

      • The actual number of streams used depends on the restore data set and the number of streams used to back up data.
      • When you perform a restore by jobs operation, the Number of Streams option is not available because restore by job operations use multiple streams by default.
  6. On the Job Initiation tab, choose how you want to initiate the restore jobs.

    For more information about job initiation options, see Restore Options (Job Initiation).

  7. Click OK.

Result

The restore operation restores the selected data to the destination client computer.

Using Multiple Nodes to Restore Data to CIFS Shares

By default, restore operation uses a single node when you perform restores to CIFS shares (UNC path). For faster restore operations, you can configure the restore operation to use multiple nodes, and you can define alternate data paths. For more information, see GridStor® (Alternate Data Paths) - Overview.

If you want to perform restores to distributed file systems or to network file systems (such as CIFS) that are mounted across multiple computers, use multiple nodes. 

Notes:

  • You cannot use multiple nodes for restore operations on clients with only File System Core package installed (Laptop Backup clients).
  • You cannot use multiple nodes for restoring systems state backups.

Before You Begin

  • Verify that you have v11 Service Pack 7 or later installed on the source client computers and on the destination client computers.
  • Verify that the client computer whose data you want to restore was backed up using Indexing Version 2. For more information about Indexing Version 2, see Indexing Version 2: Overview.
  • For more information about general restore options, see Restore/Recover Options (General).
  • For more information about the Advanced Options, see Advanced Restore Options.

Procedure

  1. From the CommCell Console, expand Client Computers > client > File System > backup set.
  2. In the right pane, right-click a subclient, and then click Browse and Restore.

    The Browse and Restore Options dialog box appears.

  3. Click View Content.
  4. Select the data that you want to restore, and then click Recover All Selected.

    The Restore Options dialog box appears.

  5. On the General tab, complete the following steps:
    1. From the Destination Client list, select the primary node for the restore operation.
    2. In the Number of Streams box, enter the recommended number of data streams that you want to use for the restore operation.

      Notes:

      • The actual number of streams used depends on the restore data set and the number of streams used to back up data.
      • When you perform a restore by jobs operation, the Number of Streams option is not available because restore by job operations use multiple streams by default.
    3. To use multiple nodes for the restore operation, select the Multiple Nodes check box.
    4. Click Advanced.

      The Advanced Restore Options dialog box appears.

    5. On the Data Access Nodes tab, in the Available Data Access Nodes list, select the secondary nodes that will participate in the restore operation, and then click Add.

      Notes:

      • All of the participating restore nodes must be at the same service pack level (v11 Service Pack 7 or later).
      • The destination volume must be shared across all the restore nodes and it must be accessible from all the nodes.
      • All of the participating restore nodes must be time synced.
    6. Click OK.
    7. Clear the Restore to Same Folder check box.
    8. In the Specify Destination Path box, type the destination CIFS path (UNC path).

      For example: \\servername\sharename\directory

    9. Select the Impersonate User check box.
    10. In the User Account box, type a user name.
    11. In the Enter Password box, type a password.
    12. In the Confirm Password box, type the same password.
    13. Click OK.
  6. On the Job Initiation tab, choose how you want to initiate the restore jobs.

    For more information about job initiation options, see Restore Options (Job Initiation).

  7. Click OK.

Result

The restore operation restores the selected data to the destination client computer.

Performing a Direct Restore

Perform a direct restore in the following scenarios:

  • You know the path to the data that you want to restore
  • The data that you want to restore is from a single volume

If you want to restore data from multiple volumes, perform a browse and restore.

Follow the steps given below to perform a direct restore:

  1. From the CommCell Console, navigate to <Client> | NAS Client | File System.
  2. Right-click <BackupSet>, point to All Tasks and click Browse and Restore.

  3. Click Advanced Options tab in the Restore Options dialog box.

    Enter the starting path of the data that you want to restore in the Starting Path box.

    Click View Content.

  4. Select the name of the proxy computer from the Proxy Client list.
  5. Select Immediate from the Job Initiation tab.

    Click OK.

  6. You can track the progress of the job from the Job Controller.

Performing an Out-of-Place Restore

You can restore the data to following locations:

  • Different folder on the same computer from which the data is archived
  • Different computer

Keep in mind that the destination computer must reside in the same CommCell as the client whose data was archived.

Restoring to a Different Folder on the Same Client

Follow the steps given below to restore data to a different folder on the same client from which data is archived:

  1. From the CommCell Browser, navigate to <Client> | NAS Client | File System .
  2. Right-click the <subclient> in the right pane and point to Browse and Restore.
  3. Click View Content.
  4. Select data that you want to restore and click Recover All Selected.
  5. Select the name of the proxy computer from the Proxy Client list.
  6. Clear the Restore to same folder check box and click Browse.
  7. Select the destination folder in which the data has to be restored and click OK.
  8. Select one of the following options:
    • Preserve <n> level from end of source path - Select this option and enter the number of levels. The specified levels of folders from the end of source path will be restored in the destination folder.

      For Example: If the selected data is Documents\Memos\Sales, this option is set to 1 and the Destination folder is temp, the data will be restored as \temp\Sales.

    • Remove <n> level from beginning of source path - Select this option and enter the number of levels. The specified levels of folders from the beginning of the source path will not be restored.

      For Example: If the selected data is Documents\Memos\Sales, this option is set to 2 and the Destination folder is temp, the data will be restored as \temp\Sales.

  9. Click OK.

Restoring Data to a Different Client

Follow the steps given below to restore data to a different client:

  1. From the CommCell Browser, navigate to <Client> | NAS Client | File System .
  2. Right-click the <subclient> in the right pane and point to Browse and Restore.
  3. Click View Content.
  4. Select data that you want to restore and click Recover All Selected.
  5. Clear the Restore to same folder check box.
  6. Select the Proxy Client. You can select any client that is in the same CommCell as that of the client from which the data was archived.
  7. Enter the destination path to which the data has to be restored.
  8. Click OK.

If you do not clear Restore to same folder check box, the data will be restored to the same folder on the destination client.  All the existing data in that folder will be overwritten during the restore operation.

Overwriting Data during Restores

Several options are available for overwriting data during data recovery operations. These options collectively provide greater control over what data should be overwritten during the data recovery operation, as well as the circumstances in which overwrites should occur.

Data recovery operations behave as depicted in the following table:

If the data on the destination computer

And the archived data

Then the archived data is

has the same name as the archived data

is as old or older than the data on the destination computer

Not Restored

has the same name as the archived data

is newer than the data on the destination computer

Restored

has a different name than the archived data

has a different name than the data on the destination computer

Restored

By selecting any combination of overwrite options, the above behaviors will change in accordance with the particular overwrite options selected. Once the data recovery operation has completed, you can check the Restore Job History to view the data that was successfully restored.

  1. From the CommCell Browser, navigate to <Client> | NAS Client | File System .
  2. Right-click the <subclient> in the right pane and point to Browse and Restore.
  3. Click View Content.
  4. Select data that you want to restore and click Recover All Selected.
  5. Ensure that the Overwrite Files check box is selected.
  6. Click Unconditional Overwrite.
  7. Click OK.

Overwriting Data Only If It Exists on the Destination

Follow the steps given below to restore the only data that already exists in the destination computer. This ensures any data removed from the destination computer is not reintroduced by the data recovery.

  1. From the CommCell Browser, navigate to <Client> | NAS Client | File System.
  2. Right-click the <subclient> in the right pane and point to Browse and Restore.
  3. Click View Content.
  4. Select data that you want to restore and click Recover All Selected.
  5. Ensure that the Overwrite Files check box is selected.
  6. Select the Restore only if target exists check box operation.
  7. Click OK.

Overwriting Data Only If It Is a Stub

Follow the steps given below to restore data and overwrite unconditionally if the data on the client computer is a stub. This ensures that only archived data is overwritten.

  1. From the CommCell Browser, navigate to <Client> | NAS Client | File System.
  2. Right-click the <subclient> in the right pane and point to Browse and Restore.
  3. Click View Content.
  4. Select data that you want to restore and click Recover All Selected.
  5. Select the Unconditionally overwrite only if the target is a DataArchiver stub  check box.
  6. Click OK.

Recover Stubs Using CommCell Console

 In cases, where the stubs residing on the disk get corrupted, you can use the following procedure to browse and restore the stubs and thereby recall the data whenever required.

The following steps illustrates the browse and restore of stubs to the original destination or to a different location.

Performing an In-Place Stub Restore

  1. From the CommCell Console, navigate to <Client> | NAS Client | File System.
  2. Right-click <BackupSet>, point to All Tasks and click Browse and Restore.

  3. Click Advanced Options tab in the Restore Options dialog box.

    Enter the starting path of the data that you want to restore in the Starting Path box.

    Click View Content.

  4. Select the folder level containing the stubs to be restored under the <backupset>. Entire content will be automatically selected in the right pane. Stubs with no offline attributes or reparse points can also be selected for the restore operation.

    Click Recover All Selected.

  5. Select the name of the proxy computer from the Proxy Client list.

    Make sure that the Restore to same folder checkbox is enabled.

  6. Select Immediate from the Job Initiation tab.

    Click OK.

  7. You can track the progress of the job from the Job Controller.

Performing an Out-of-Place Stub Restore

You can browse and restore stubs to a different location using the following steps:

  1. From the CommCell Console, navigate to <Client> | NAS Client | File System.

    Right-click <BackupSet>, point to All Tasks and click Browse and Restore.

    Click View Content.

    Select the folder level containing the stubs to be restored under the <backupset>. Entire content will be automatically selected in the right pane. Stubs with no offline attributes or reparse points can also be selected for the restore operation.

    Click Recover All Selected.

  2. Clear the Restore data instead of stub option.

    Clear the Recover to same folder check box and click Browse.

    Select the destination folder and click OK.

    Select one of the following options:

    Preserve <n> level from end of source path - Select this option and enter the number of levels. The specified levels of folders from the end of source path will be restored in the destination folder.

    For Example: If the selected data is Documents\Memos\Sales, this option is set to 1 and the Destination folder is temp, the data will be restored as \temp\Sales.

    Remove <n> level from beginning of source path - Select this option and enter the number of levels. The specified levels of folders from the beginning of the source path will not be restored.

    For Example: If the selected data is Documents\Memos\Sales, this option is set to 2 and the Destination folder is temp, the data will be restored as \temp\Sales.

    Click OK.

Viewing Recovered Items List

You can view the list of recovered items from the CommCell Console. The process of viewing these recovered items depends on the method of recovery.

This feature is useful when the administrator needs to verify the items that are recovered by the end-user. However, to track the list of items that were recalled simultaneously, the administrator needs to verify the restored items from browse and restore history.

Browse and Restore

The list of items recovered using the browse and restore operation can be viewed as follows:

  1. From the CommCell Console, expand Client Computers > client.
  2. Right click File System, point to View and click Restore History.
  3.  In the Restore History dialog box, click OK.
  4. In the Browse window, click the RecoverJobs tab.
  5. On the RecoverJobs tab, right click the required job, point to View Restore Items, and click All.

    All the items recovered using the browse and restore operation are displayed.

Cross Platform Stub Restores and Recalls

You can restore stubs from one computer to a different computer, or from one file server to a different file server. For more information about the limitations of restoring stubs, see Limitations.

Stub Restore

To Windows NTFS

To  Windows Refs

To  Windows CSVFS

To NetApp C Mode

To Netapp 7 Mode

To Celerra

To BlueArc

To Linux

To AIX

To Solaris

To HP

To MAC

From Windows NTFS

Supported

Supported

Not supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

From Windows Refs

Supported

Supported

Not supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

From Windows CSVFS

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

From NetApp C Mode

Supported

Supported

Not supported

Supported

Supported

Supported

Supported

Not supported

Not supported

Not supported

Not supported

Not supported

From Netapp 7 Mode

Supported

Supported

Not supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

From Celerra

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

From BlueArc

Supported

Supported

Not supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

From Network Shares

Supported

Supported

Not supported

Supported

Supported

Supported

Supported

Not supported

Not supported

Not supported

Not supported

Not supported

From Linux

Supported

Supported

Not supported

Not supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

From AIX

Supported

Not supported

Not supported

Not supported

Supported

Not supported

Not supported

Supported

Supported

Supported

Supported

Supported

From Solaris

Supported

Supported

Not supported

Not supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Supported

From HP

Supported

Supported

Not supported

Supported

Supported

Not supported

Not Supported

Supported

Supported

Supported

Supported

Supported

From MAC

Supported

Supported

Not supported

Supported

Supported

Not supported

Not Supported

Supported

Supported

Supported

Supported

Supported

Limitations

  • When you restore stubs to Celerra file server, you must add the restore proxy computer IP address to the client computer IP address. For example, use the following syntax:

    server_http server_2 -append dhsm -hosts 172.24.19.56

  • The restore by jobs feature is not supported.
  • When you restore stubs from a BlueArc file server to a NetApp 7 mode file server, you cannot recall files that are smaller than 1 KB.
  • When you restore stubs from NetApp C-mode to NetApp 7-mode file server to another NetApp C-mode to NetApp 7-mode file server, MTIME (the date and the time that a file was most recently modified) is not preserved.
  • When you restore Windows stubs or NAS stubs to UNIX or Mac computers, if a stub’s original file size is less than the file system block size, then the stub recall operation fails. For restored stubs, the read-only option and ACLS access control lists (ACLs) are not available. The restored sparse files become flat files.

Restoring ACLs

The ACLs are restored by default when you restore a data. You can choose to restore only the data or the ACLs.

Restoring Only the ACLs

You can restore only the ACLs and apply it to an existing data in the destination. Follow the steps given below to restore only the ACLs and apply it to the existing files in the destination:

  1. From the CommCell Browser, navigate to <Client> | NAS Client | File System.
  2. Right-click the subclient in the right pane and point to Browse andRestore.
  3. Click View Content.
  4. Select the folder level under the backup set. Entire content will be automatically selected in the right pane.
  5. Click Recover All Selected.
  6. Select Restore ACls Only.
  7. Click OK.

Restoring Only Data

You can restore only the data and inherit permissions from the parent directory in the destination. Follow the steps given below to restore only the data, without restoring the ACLs:

  1. From the CommCell Browser, navigate to <Client> | NAS Client | File System.
  2. Right-click the subclient in the right pane and point to Browse andRestore.
  3. Click View Content.
  4. Select the folder level under the backup set. Entire content will be automatically selected in the right pane.
  5. Click Recover All Selected.
  6. Select Restore Data Only.
  7. Click OK.

Disabling Restore of ACLs

By default, ACLs are restored with every restore operation.

To disable the restore of ACLs, create the GXHSMRESTORE_NAS_SEC_ACL additional setting on the client computer.

  1. From the CommCell Browser, right-click the CommServe client, and then click Properties.
  2. In the Client Computer Properties dialog box, click Advanced.
  3. In the Additional Settings tab, click Add.
  4. In the Name box, type GXHSMRESTORE_NAS_SEC_ACL.

    Alternatively, click Lookup, select GXHSMRESTORE_NAS_SEC_ACL from the list, and click OK.

    The Category and Type details are automatically populated.

  5. In the Value box, type N.
  6. Click OK to close the Additional Settings dialog box.
  7. Click OK.

Listing Media

List media option is useful to predict media required for the following operations:

  • To restore data associated with a specific backup set, subclient or instance
  • To restore the index required to browse data associated with a specific backup set or subclient
  • To restore a specific file (or specific files and folders)
  • To restore data associated with a specific job

The list media operation can be performed for instances, backup sets, and subclients. The following sections describe each of these methods.

The List Media feature can also be used in a number of other capacities. Refer to the List Media documentation for a complete overview of this feature.

Listing Media for a Subclient

  1. From the CommCell Browser, right-click the subclient for which you wish to list media and then click List Media.
  2. From the List Media dialog box choose one of the following options:
    • Click Media For the Latest Data to list media associated with the most recent data protection cycle.
    • Click Specify Time Range to list media associated with data protection operations up to the specified date and time range.

      Use the Data Before box to specify the end date and time.

    • Click Advanced and then click Exclude Data Before to list media associated with data protection operations after the specified date and time.

    Note that you can use the Specify Browse Time and Exclude Data Before options to list media between a specified date and time range.

  3. Click OK.

    The appropriate media is listed in the Media dialog box.

Listing Media for a Backup Set

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File System.
  2. Right-click the backup set for which you wish to list media, point to All Tasks and then click Browse and Restore.
  3. From the Restore Options dialog box, if required, select the following options:
    • Click Latest Backup to list media associated with the most recent data protection cycle.
    • Click Time Range to list media associated with data protection operations up for the specified date and time range. Select the Start Time and End Time check boxes to specify the start and end dates along with time.
    • Click Relative Time to list media associated with data protect operations for the specified relative time in terms of Days, Weeks, Months or Years.
  4. Click List Media.
  5. From the List Media dialog box, click List Media for restore within specified time range.
  6. Click OK.

    The appropriate media is listed in the Media dialog box.

Listing Media and Size for a Backup Set

Before restoring any file or folder, you can review all the media that is associated with the selected data. Use this option to ensure that the media required to restore the selected data is available. You can also predict the total size of the data that you want to restore. Follow the steps given below to display the media and the size:

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File System.
  2. Right-click the <Backup Set> in the right pane and then click Browse and Restore.
  3. Click View Content.
  4. Select the data that you want to restore and click List Media and Size.
  5. Click OK.

    The media associated with the selected data is displayed. If required, you can recall the required media from the export location.

Scheduling a Recovery

  1. From the CommCell Console, navigate to Client Computers | File System | <backupset>.

    Right-click the <backupset> and click All Tasks | Browse and Restore.

    Click View Content.

  2. Select data to restore.

    Click Recover All Selected.

  3. Click Job Initiation tab and click Schedule.

    Click Configure.

  4. Select the appropriate scheduling options.  For example:
    • Click Weekly.
    • Check the days you want the run the restore job.
    • Change the Start Time to 9:00 PM
    • Click OK to close the Schedule Details dialog
    • Click OK to close the Restore Options dialog

    The restore job will execute as per the schedule.

Resubmitting a Restore Job

You can rerun a failed or completed restore job. This is useful when you want to use all the options and settings configured for the original job.

Follow the steps given below to rerun a restore job:

  1. From the CommCell Browser, navigate to Client Computers.
  2. Right-click the <Client> and click View | Job History.
  3. Select Data Recovery.
  4. Select the Restore check box and clear all other check boxes.
  5. Right-click the restore job that you want to resubmit from the Data Recovery Job History tab and click Resubmit Job.
  6. Click OK in the Restore Options for All Selected Items dialog box.

Manage Recovery Jobs

Once you initiate the restore operation, a restore job is generated in the Job Controller. Jobs can be managed in a number of ways. The following sections provide information on the different job management options available:

Restart Jobs

Jobs that fail to complete successfully are automatically restarted based on the job restartability configuration set in the Control Panel. This configuration can be changed at any time; however, changes to this configuration will affect all jobs run in the entire CommCell.

It is also possible to override the default CommServe configuration for individual jobs by configuring retry settings when initiating the job. This configuration, however, will apply only to the specific job.

Restore jobs for this Agent are re-started from the beginning.

Configure Job Restartability at the CommServe level

  1. In the CommCell Console, click the Control Panel icon, then double-click Job Management.
  2. In the Job Restarts tab of the Job Management dialog box, select a job type from the Job Type list, and then select the Restartable check box.
  3. To change the maximum number of times the Job Manager will try to restart a job, select a number in the Max Restarts box.
  4. To change the time interval between attempts by the Job Manager to restart the job, select a number of minutes in the Restart Interval (Mins) box.
  5. Click OK to save your changes.

Configure Job Restartability for an Individual Job

  1. From the Restore Options dialog box, click Advanced, then select the Job Retry tab and specify the following as desired:
    • Total Running Time - The maximum elapsed time, in hours and minutes, from the time that the job is created.
    • Number of Retries - The number of times that Job Manager will attempt to restart the job.
    • Kill Running Jobs When Total Running Time Expires - Option to kill the job when the specified Total Running Time has elapsed, even if its state is "Running".
  2. Click OK.

Resubmit Jobs

If a restore job fails to complete successfully, you can resubmit the job without the need to reconfigure the original job's restore options using the Resubmit Job feature. When a job is resubmitted, all the original options, restore destinations, and other settings configured for the job remain in tact.

Resubmit a Restore Job

  1. From the CommCell Browser, right-click a client computer whose data recovery history you want to view, click View,then click to view a job history.
  2. From the Job History Filter dialog box, select Restore.
    • If you want to view more advanced options for restores, from the Job History Filter, select Restore, then click Advanced.
    • From the Data Recovery History Advanced Filter select the destination client computer of the restores you would like to view, then click OK.
  3. The system displays the results of the options you selected in the Data Recovery Job History window.
  4. Right-click on any job, and select Resubmit.
  5. Select the job options.
  6. Click OK.

Control Jobs

The following controls are available for running jobs in the Job Controller window:

Suspend

Temporarily stops a job. A suspended job is not terminated; it can be restarted at a later time. Only preemptible jobs can be suspended.

Resume

Resumes a job and returns the status to Waiting, Pending, Queued, or Running depending on the availability of resources or the state of the operation windows and activity control settings.

Restore jobs for this Agent are resumed from the beginning.

Kill

Terminates a job.

These controls can be applied to:

  • All jobs in the Job Controller.
  • All selected jobs in the Job Controller providing you have the correct security associations at the proper level for each job selected.
  • All data protection operations running for a particular client or client/agent.
  • All data protection operations running for a particular MediaAgent.

Control a Job

  1. From the Job Controller of the CommCell Console, right-click the job and select Kill, Suspend, or Resume as desired.
    • When killing a job:

      Click Yes when the confirmation prompt appears if you are sure you want to kill the job. The job status may change to Kill Pending for a few moments while the operation completes. Once completed, the job status will change to Killed and it will be removed from the Job Controller window after five minutes.

    • When suspending a job:

      The job status may change to Suspend Pending for a few moments while the operation completes. The job status then changes to Suspended.

    • When resuming a job:

      As the Job Manager attempts to restart the job, the job status changes to Waiting, Pending, or Running.

Additional Restore Options

Several additional options are available to further refine your restore operations. These options are available from the Advanced Recover Options window. 

To access the Advanced Recover Options window:

  1. From the CommCell Browser, expand Client Computers by double-clicking Client Computers | File Archiver | <archive set name>. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. Right-click the Subclient in the right-pane, point to All Tasks | Browse.
  3. Click OK.
  4. Select the folder level under the backup set. Entire content will be automatically selected in the right pane.
  5. Click Recover All Selected.
  6. Click the Advanced tab.

The additional options available in this dialog box are described below:

Option

Description

Related Topic

Skip Errors and Continue

This option allows a restore job to continue regardless of media errors and outputs a file that lists the full path names of the files that failed to get restored.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Restore.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Restore Options (General) tab, select Skip errors and continue option.
  7. Click OK.

 

Use Exact index

This option allows the browse operation to use the index associated with the data protection operation performed at a specific time or the latest index. By default, the system uses the index associated with the most recent data protection operation.

This option allows you to associate the media with the most recent index available in the CommCell.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Restore.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Restore Options (General) tab, select Use Exact Index option.
  7. Click OK.

 

Impersonate User

This information is needed only if you intend to restore data to a mapped network drive, shared network drive, or directory to which you do not have access privileges.

You can impersonate a windows logon information with an account that has access rights to restore data.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Restore.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Restore Options (General) tab, select Impersonate User option.
  7. In User Name and Password boxes, enter a user name and password which has access privileges. In Confirm Password box, type the password again.
  8. Click OK.

 

Startup Options

The Job Manager will use the startup priority setting when allocating the required resources. This is useful if you have jobs that are very important and must complete, or jobs that can be moved to a lower priority.

  1. From the CommCell Browser, click Client Computers | File Archiver | Archive Set. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Startup) tab, select Use Default Priority option.
  7. Select Change Priority option to change the priority for a job, between 0 (highest priority) and 999 (lowest priority).
  8. Select Start up in Suspended State option to specify the selected job to start in the Job Controller in a suspended state.
  9. Click OK.

Refer to Job Priority and Priority Precedence.

Copy Precedence

When you select Recover from copy precedence option, the system recovers data from the selected storage policy copy (Synchronous Copy or Selective Copy). If data does not exist in the specified copy, the data recovery or retrieve operation fails even if the data exists in another copy of the same storage policy.

When cleared, (or by default) the system recovers or retrieves data from the storage policy copy with the lowest copy precedence. If the data was pruned from the primary copy, the system automatically recovers or retrieves from the other copies of the storage policy in the lowest copy precedence to highest copy precedence order. Once the data is found, it is recovered, and no further copies are checked.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Copy Precedence) tab, select Recover from copy precedence option.
  7. Select the number to change the selected copy's precedence. The numbers will move a copy to a higher or lower precedence in increments of 1.
  8. Click OK.

Refer to Recovering Data From Copies.

Data Path Options

Data Recovery operations use a specific data path (Library, MediaAgent, Drive Pool, and Drive) to perform the recover operations as configured in the CommCell. By default, the system automatically identifies the data path for the recover operations. You can change the data path at the restore level by selecting a specific MediaAgent, library, drive pool or drive in the Advanced Recover Options dialog.

The following are some of the important situations where you may need to change the data path:

  • To free heavily loaded resources such as MediaAgents and libraries.
  • A library suffers severe hardware damage and you need to move its media to a different library in order to access data secured by data protection operations.
  • A drive pool within a library is being used much more frequently than another, and a storage policy copy from the more active drive pool can be assigned to the less active one.
  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Data Path) tab, select the MediaAgent and Library that you wish to perform the restore.
  7. Select the Drive Pool and Drive for tape library.
  8. Click OK.

Refer to Change Data Path.

Modify Paths and/or Filters

During a recover operation, you can modify the folder where the items will be recovered from and filter the items you wish to exclude from the recover operation.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Restore.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Paths/Filters) tab, do the following:
    • For Source Item, click Add to enter a new file/folder to recover.
    • For Filter Item, click Add to enter a file or subfolder to exclude during the recover operation.

    You can also click Delete to remove existing source or filter items.

 

Encryption

You can configure encryption for the specific subclient during the data recovery operation. You must configure encryption at the client level first and then at the subclient level to encrypt data during data recovery operations using the CommCell Console.

If you configure data encryption with a Pass-Phrase and do not elect to export the pass-phrase to destination clients, you will be required to enter the pass-phrase during immediate data recovery operations. Scheduled data recovery operations require you to export the pass-phrase.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Encryption) tab, enter a pass-phrase in the Pass Phrase dialog box.
  7. Enter the pass-phrase again in the Re-enter Pass Phrase dialog box.
  8. Click OK.

Refer to Data Encryption.

Job Retry Options

The restore jobs can be restarted either by a user or automatically by the Job Manager. You can specify the maximum elapsed time before a job can be restarted or killed and the maximum number of restart attempts.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Job Retry) tab, select Enable Total Running Time option.
  7. Select Enable Number of Retries option.
  8. Select Kill Running Jobs When Total Running Time Expires option.
  9. Click OK.

Refer to Job Management.

Restore Deleted Items

Deleted files can be manually restored by the user. You can specify the time range for the deleted items to be restored.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Browse Options) tab, select Restore deleted items option.
  7. Select Specify Time Range option to specify the time zone, start time and end time for the deleted items to be restored.
  8. Click OK.

 

Alerts

The Alert option is used for setting up the criteria to raise notifications/alerts for job statuses such as failure, success, or any other conditions triggered by the restore job. Adding alerts helps the user or the user group to get the notification automatically about the status of the restore job.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Alert) tab, Click Add Alert.
  7. From the Add Alert Wizard window, select the Threshold and Notification Criteria. Click  Next.
  8. Select the Notification Types. Click  Next.
  9. Select the Users and User Groups. Click  Next.
  10. Verify the Summary.
  11. Click Finish.

Refer to Alerts and Notifications.

Command Line Restores

Command Line Interface enables you to perform restore operations from the command line. The qcommands can be executed from the command line or can be integrated into your own scripts or scheduling programs.

In addition, you can also generate scripts for specific operations from the CommCell Console using the Save As Script option. These scripts can later be executed using the commands from the command line interface.

Refer to Command Line Interface.

Restore Job Summary Report

Restore Job Summary Reportprovides you the summary of all restore jobs during a specified time period for each client. Select Restore option from the Job Summary Report Selection dialog box, to view the Restore Job Summary Report.

Refer to Restore Job Summary Report.

Last modified: 6/4/2018 2:27:10 PM