Adding an Account to the Google Authenticator App

To add your CommCell account, enter an account name and your secret key into the application.

Note: You can add more than one CommCell account to the application. Each account needs its own secret key.

Before You Begin

You must have a secret key. For information on obtaining a secret key, see Two-Factor Authentication - Obtaining a Secret Key.


  1. From your device, open the Google Authenticator app.
  2. Tap Begin Setup > Manual entry and enter the following details:
    • A name for the account, for example, Commvault or the name of your CommCell
    • The secret key provided in the email
  3. Tap the check mark icon.


After you register an account, you are redirected to the home screen where you can see:

  • The PIN and your account.
  • The time remaining before the PIN expires. PINs are valid for 30 seconds.

Last modified: 12/27/2018 4:45:39 PM