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Changing the Cloud CommCell Administrator for Your Commvault ID

If the only user that is listed as a Cloud CommCell administrator for a CommCell environment leaves the organization, contact Cloud Services.

We can demote their user account and promote a different, existing user account as the new Cloud CommCell administrator. The new CommCell administrator can then add or remove users, as needed.

Procedure

  • Send an email to CloudServices@commvault.com that contains the following information:
    • CommCell ID
    • Company Name
    • Name and email address for the user that should be demoted
    • Name and email address for the user that should be promoted

Last modified: 1/10/2020 6:16:35 PM