Creating an Exchange Online Client

You can create an app automatically for Exchange Online by configuring connection settings using the global administrator account.

Note: Multi-factor authentication (MFA) is not supported for Office 365 global administrator account.


  1. From the navigation pane, go to Solutions > Office 365.

    The Office 365 apps page appears.

  2. Click Add, and then select Exchange Online.

    The Exchange Online page appears.

  3. In the Name box, type a name for the app.
  4. In the Infrastructure settings section, enter the following information:
    1. From the Server plan list, select a server plan.
    2. From the Access node list, select the physical client computer where the Exchange package is installed.
  5. Optional: To enable autodiscovery of user accounts on the app, select the Enable auto discovery check box.

    You can also enable autodiscovery on the app later. For more information, see Enabling Autodiscovery of Mailboxes.

  6. To configure connection settings using the Office 365 global administrator account, in the Exchange settings section, enter the following information:
    1. From the Region list, select the Azure sovereign cloud region. Select the Default (Global Service) option or select China, Germany or U.S Government, if Exchange Online is hosted in one of those locations.
    2. Enter the Office 365 global administrator account user name and password.
    3. Click Create Azure AD app and then click Authorize now.

      The Permissions Requested page appears.

      Note: Enable the Pop-up Blocker on your browser so that there is no interference while accepting the permissions requested.

  7. Click Accept.
  8. To configure the connection settings manually, click the Configure connection details manually link.

    Note: It is recommended to create the app automatically using the global administrator account.

    The Add connection details dialog box appears.

    1. In the Application ID box, type the application ID.
    2. In the Application key value box, type the key value.
    3. In the Azure directory ID box, type the directory ID.
    4. Click Add.

      Note: For information about obtaining the application ID, the Azure directory ID, and the application key value, see Registering the Exchange Online Application.

  9. Click Save.


In the Command Center, you can see the following items:

  • On the Office 365 apps page, you can see the new app.

Last modified: 7/11/2019 5:01:56 PM